1. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email confirmation once your order has shipped, including tracking information.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
Domestic (Within Canada):
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International:
Standard International Shipping: 7–14 business days (varies by country)
Express International Shipping: 3–7 business days
Note: Delivery times are estimates and may vary due to customs delays, weather conditions, or courier service disruptions.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
Free shipping is available for orders over $149 within Canada.
4. Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real-time.
5. Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs fees, duties, or import taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
6. Lost or Delayed Shipments
If your order does not arrive within the estimated timeframe, please contact us at [Insert Email].
We will assist you in tracking your order and, if necessary, initiate a replacement or refund.
7. Incorrect Shipping Information
Please ensure your shipping details are accurate before completing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions regarding shipping, please reach out:
Nirib Noir
Email: niribtechnology@gmail.com